Outstanding service | Exclusive pricing | Industry expertise

  • About Us.

    Welcome to Watchiva Store – where style meets time.
    At Watchiva, we believe a watch is more than just a timepiece—it’s a reflection of your personality, your style, and your everyday confidence. Our mission is simple: to bring you trendy, high-quality watches at prices that make sense.
    We carefully curate our collection to match modern tastes—whether you’re looking for something minimal, bold, sporty, or classic. Every product at Watchiva is selected with a focus on design, durability, and value.
    Why Choose Watchiva?
    Stylish and trending watch collections
    Affordable pricing without compromising on quality
    Smooth and secure shopping experience
    Dedicated customer support (10 AM – 7 PM)
    Easy returns and customer-first policies
    We are passionate about making online shopping simple and reliable. From the moment you place an order to the time it reaches your wrist, we aim to deliver a seamless experience.
    At Watchiva Store, we’re not just selling watches—we’re helping you make a statement, every single day.
    Thank you for being a part of our journey.
    Watchiva Store
    Timeless Style. Everyday Confidence.

  • 10AM-7PM Contact Support.

    Watchiva Store
    At Watchiva Store, we are committed to providing timely and reliable support to all our customers. Please review our contact and support guidelines below:
    Customer Support Hours
    Our support team is available from 10:00 AM to 7:00 PM (IST), Monday to Saturday.
    We are closed on Sundays and public holidays.
    How to Reach Us
    You can contact our support team through the following channels:
    Email:support.watchiva.xyz@gmail.com
    Contact Form: Available on our website
    WhatsApp/Phone:
    Response Time: 10AM-7PM
    All queries received during working hours will be responded to within 2–6 hours.
    Queries received outside working hours will be addressed on the next business day.
    Order & Product Support
    For assistance related to orders, shipping, tracking, returns, or product inquiries, please provide:
    Your Order ID
    Registered Email/Phone Number
    This helps us resolve your issue faster.
    Support Limitations
    We do not provide support outside working hours unless it is a critical issue.
    Delays may occur during peak seasons, sales, or holidays.
    Customer Responsibility
    Please ensure that all information provided (address, contact details, etc.) is accurate to avoid delays in support or order processing.

    Read now 
  • Cash On Delivery (COD) Policy.

    Watchiva Store
    At Watchiva Store, we offer Cash on Delivery (COD) as a convenient payment option for our customers. Please read our COD policy carefully before placing your order.
    Availability of COD
    COD is available on selected products and serviceable pin codes across India. If COD is available in your area, it will be shown at checkout.
    COD Charges
    A nominal COD handling fee may be applied to all COD orders. This fee will be displayed at the time of checkout.
    Order Confirmation
    All COD orders may require confirmation via call, SMS, or WhatsApp.
    Watchiva Store reserves the right to cancel unconfirmed or suspicious orders.
    Order Limit= 1999/-
    COD may be restricted for high-value orders. Orders above a certain amount may require prepaid payment.
    Delivery & Payment
    Payment must be made in cash at the time of delivery.
    Please keep the exact amount ready to avoid inconvenience.
    Non-Acceptance of Orders
    If a customer refuses to accept a COD order without a valid reason, Watchiva Store reserves the right to restrict or block COD services for that customer in the future.
    Repeated order rejections may lead to account limitations.
    Returns & Refunds for COD Orders
    Refunds for COD orders will be processed via bank transfer, UPI, or store credit only.
    Cash refunds are not available.
    Refunds will be initiated after the returned product passes quality inspection.
    Important Notes
    Ensure that your shipping address and contact details are accurate.
    Our delivery partner may contact you before delivery.

    Read now 
  • 10 Days Return and Refund Policy.

    Watchiva Store
    At Watchiva Store, your satisfaction comes first. We believe in providing a smooth, risk-free shopping experience, which is why we offer a 10-day easy return policy—no stress, no hassle.
    10-Day Easy Returns
    You can request a return within 10 days of receiving your order. If something isn’t right, we’re here to make it right.
    Hassle-Free Eligibility
    We keep it simple:
    The item should be in good condition with original packaging
    Minimal trial (like trying on a watch) is absolutely fine
    We understand genuine concerns—our team reviews every request fairly
    Free & Easy Return Pickup
    We offer free return pickup in most serviceable areas
    If pickup is not available, we’ll guide you with an easy self-ship option and may reimburse shipping costs (for valid cases)
    Quick & Secure Refunds
    Once your return is received and inspected, refunds are processed within 3–5 business days
    Prepaid orders: refunded to original payment method
    COD orders: refunded via UPI, bank transfer, or store credit—whichever is convenient for you
    Instant Exchange Option
    Want a replacement instead? We offer quick exchanges based on availability
    Our goal is to get the perfect product to you as fast as possible
    Damaged, Defective, or Wrong Item?
    No worries at all.
    Report within 48 hours of delivery with a photo/video
    We’ll arrange a priority replacement or full refund at zero cost
    Customer-First Promise
    Transparent, fair, and friendly support
    No hidden conditions or complicated steps
    We’re always here to help during your shopping journeyur customers that sets their business up for success

    Read now 
  • Cancelation Policy.

    Keep it controlled:
    Allow cancellation within 12–24 hours only
    After dispatch → no cancellation (only return). Shipping charges non-refundable.

    Read now